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Flat Rate is DEAD as we know it. (Kind of)

One of the most debated subjects in our business is pay plans for Technicians. Some Techs feel like they are getting ripped off by an outdated pay plan while others feel like there is opportunity to put some extra cash in their pocket. Shop Owners and Managers struggle to find the right incentive plan that […]

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Take Advantage of the Opportunities in Front of You – The Future of Technicians is BRIGHT!

Like many other people that go off to trade school, I had a goal of going to learn about how to work on cars . (In looking back, I’m not sure why I even bothered as I thought I already knew everything). I envisioned a career where I got really good at my craft and […]

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What is your unique differentiator and why is your shop different?

We continually hear, day after day, how difficult it is to find good help from shop owners across the country. “Can’t find anybody that is reliable and can actually diagnose or fix things” is a common thought communicated to us…and in all honesty, it’s really what drives our business. We help shops not only go […]

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Auto shops: 3 changes to save your future

I talk to the owners of auto shops large and small — from dealerships to two-man shops — and they’re all asking themselves the same question. “If I want to keep running this business for another 20 years, who is going to work here? What will the be the carrot that brings young technicians back […]

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That Chip On Your Shoulder…

Like many people in the service industry, I grew up with a bit of a chip on my shoulder. I wasn’t all that great of a student growing up, nor did I particularly care to be. Nothing in school besides gym class really kept my interest for more than a couple of minutes. Instead, I […]

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Own 2018 – A Technicians Guide to Setting and Crushing Goals

Another year has flown by and it’s hard to believe that 2017 is about to be in the books. We’ve had a great year and formed a lot of new relationships while being able to enjoy time with our friends and family. Each year, it seems like we get to the end of the year […]

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Why Would I Work for You? A Short Guide on how to Sell your Shop to Technicians

There is no question that finding Techs is getting harder by the day and almost every shop that I talk to is hunting for people with the same skill set.  While the demand is on a constant trend upward, the trend of people entering the work force is headed the opposite direction. I recently read […]

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Bad Boss – The Transition from Shop to Office

Over the years, I’ve witnessed a consistent trend where a shop will magically turn their best Technician into a mediocre and ineffective Manager. In the process, they not only lose their top producer in the shop, they are stuck with inferior management. The story typically starts with a retirement, firing or resignation of the prior […]

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SHOW ME THE MONEY! Why you need to pay your Service Technicians more…IMMEDIATELY!

How often have you heard the statement that money can’t buy happiness? It’s an age old phrase that has been used for generations. Pay your dues, collect your check and live a simple life as this is the American Dream. The only problem is, it doesn’t matter if it buys happiness or not. Money is […]

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Impact of Self Development

Growing up, I’m not sure if I had ever finished a book in my life. I had no desire to sit in a classroom…ever. I was stubborn and had an awful attention span. My grades reflected this and the folks that were supposed to support me as a student had written me off many years […]

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