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Auto shops: 3 changes to save your future

I talk to the owners of auto shops large and small — from dealerships to two-man shops — and they’re all asking themselves the same question. “If I want to keep running this business for another 20 years, who is going to work here? What will the be the carrot that brings young technicians back […]

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That Chip On Your Shoulder…

Like many people in the service industry, I grew up with a bit of a chip on my shoulder. I wasn’t all that great of a student growing up, nor did I particularly care to be. Nothing in school besides gym class really kept my interest for more than a couple of minutes. Instead, I […]

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Own 2018 – A Technicians Guide to Setting and Crushing Goals

Another year has flown by and it’s hard to believe that 2017 is about to be in the books. We’ve had a great year and formed a lot of new relationships while being able to enjoy time with our friends and family. Each year, it seems like we get to the end of the year […]

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Why Would I Work for You? A Short Guide on how to Sell your Shop to Technicians

There is no question that finding Techs is getting harder by the day and almost every shop that I talk to is hunting for people with the same skill set.  While the demand is on a constant trend upward, the trend of people entering the work force is headed the opposite direction. I recently read […]

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Bad Boss – The Transition from Shop to Office

Over the years, I’ve witnessed a consistent trend where a shop will magically turn their best Technician into a mediocre and ineffective Manager. In the process, they not only lose their top producer in the shop, they are stuck with inferior management. The story typically starts with a retirement, firing or resignation of the prior […]

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SHOW ME THE MONEY! Why you need to pay your Service Technicians more…IMMEDIATELY!

How often have you heard the statement that money can’t buy happiness? It’s an age old phrase that has been used for generations. Pay your dues, collect your check and live a simple life as this is the American Dream. The only problem is, it doesn’t matter if it buys happiness or not. Money is […]

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Impact of Self Development

Growing up, I’m not sure if I had ever finished a book in my life. I had no desire to sit in a classroom…ever. I was stubborn and had an awful attention span. My grades reflected this and the folks that were supposed to support me as a student had written me off many years […]

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Thankful for 2017

It’s already Thanksgiving of 2017 and it feels like this year has flown by faster than any other that I’ve experience. It’s weird because it follows 2016, which I think we can all agree was the longest and most dreadful year of all time. Anyways, It sounds extremely corny but I do like to use […]

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Don’t Be THAT Guy!

One of the more frustrating things in a business focusing on people is the reliance on other people to hold your word….especially in the world of recruiting. All of the hours put into trying to connect a candidate with a business can go to waste in the blink of an eye. Heartbreak can be caused […]

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The Headache of Job Descriptions

When starting a new recruiting job with a client, we have a checklist of items that need to be taken care of prior to beginning the search for a Tech. One of the more important pieces of that checklist is that we ask for the shop to send us a job description that describes what […]

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