Find a Wrench

Archive: January 2019

Braving the Elements – Taking time to say Thank You

As I write this, we’re battling the “Polar Vortex” in Wisconsin. It is not only insanely cold, we’re setting records for the coldest temps recorded. To put it bluntly, it sucks. This is magnified by social media and the constant reminders of the cold. People will joke about the cold, complain about the cold and […]

Read More »

What my Son taught me through Cartoons – 5 ways to understand what people want

For those of you that are parents, you know about how your children tend to become drawn to  toys, cardboard boxes and certain television shows. My wife and I have a 2 year old, and he is no different than other children. He has two go-to shows. Mickey Mouse Clubhouse and Puppy Dog Pals. If you’ve […]

Read More »

Get Involved – A paradigm shift for younger generations.

One of the common complaints that I hear from shops in our communication is regarding the lack of young Mechanics and/or Technicians entering the workforce. We hear this from every sector we work with…car repair, truck repair, machinery repair, etc. While this has always been somewhat of a concern, the advancements of technology are making […]

Read More »

Ethics in the Automotive Industry – A guest blog written by Nicholas Wiltse

 On the flight back from Las Vegas after attending SEMA and AAPEX in October of 2018, I had the great fortune of meeting a young man who is incredibly bright and has a really interesting perspective on our industry. I asked Nicholas Wiltse to write a guest blog for us and am really excited to […]

Read More »

Conflict in the Workplace

Those of you that know me well, know that I read…a lot. From time to time, I like to share what books I’m reading and what I’m learning from them. I get approached by lots of Service Managers, Technicians and Mechanics looking for advice about learning more about leadership and I like to give them […]

Read More »

First Week of 2019 Thoughts

I was fortunate enough to get some great feedback on a blog written earlier in the week on my reflections of 2018. If you didn’t read it, check it out here. To summarize, I broke down how a customer complaint pushed us to get better…and how hard it was to face the fact that we […]

Read More »

Anticipate Changing Job Markets – The second “A”​ in GARAGE Plan.

As a nation, we’re currently just above a 3% unemployment rate…meaning that only 3 in every 100 people are currently looking for work. Easy math but kind of a crazy stat when you think about it. You only have to look back to 2010 to find an unemployment rate of almost double digits (9.7% in […]

Read More »

Ending the Year of Learning – A recap of 2018

I cannot believe that 2018 is over. This was the fastest year of my life both personally and professionally, and was probably my biggest year of growth. I take time at the end of each year to reflect on the prior year and kind of recap, if for nothing other than to remind myself of […]

Read More »